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Terms and Conditions

Our contract with you for the provision of equipment/services can only be confirmed when your non-refundable, non-transferable deposit is cleared funds in our bank account. The deposit amount which will be quoted will be based on the overall price for the equipment/services being booked. Please refer to your quotation for deposit amount due. The final balance is due 2 weeks prior to the event. Payment can be made preferably by bank transfer into our company bank account, but we also accept cash or cheques.



The deposit paid is non-refundable and non-transferable regardless of the length of time prior to the event you decide to cancel.

Should you decide to change the venue, or reduce the overall cost of rental products for which you have previously paid a deposit, it will be up to Hampshire Event Props' discretion as to whether or not your booking will be cancelled. This will mainly be due to whether it is financially viable to continue with the booking. 




Any damage caused to the items supplied by Hampshire Event Props will be the responsibility of the client. Any company equipment lost or damaged by you or any guest will be invoiced at the full replacement cost and payment will be due within 14 days of the invoice date. 


Please note that all persons using this equipment do so at their own risk. All possible steps should be taken to avoid both damage to the rented items and injury to its users. Hampshire Event Props will not be responsible for any injury to individuals, or loss or damage to property whilst our equipment is being used. Items should not be hired unless adequate supervision can be provided at all times.

Electrical items should not be left in the rain or outside overnight, nor should drinks be placed on them. For their own safety please ensure guests leave a space of at least a foot between themselves and any electrical items or the flower walls. 

Our contract is with you as the hirer of the equipment. Please check with your venue to ensure the security of all hired items in your absence. All items to be returned in a similar condition to when they were delivered. 


We reserve the right to use any photographs or images of our products or services taken during the hire period. These will be used solely for use on our social media accounts and website or for  promotional purposes. Please let us know if you have any objections to this prior to your event.



Please note: We only process personal data for the core business purposes.

PAT Testing

This is carried out on all our electrical products annually.

Public Liability Insurance

We are covered up to £5M.

Food Safety and Hygiene Regulations

Our hygiene rating is 5.

Company Number


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